Ntanimo
Ntanimo Privacy Policy
What the Ntanimo app collects, why, and what you can do about it.
- Effective
- 6 August 2026
- Entity
- IIMG
- Registration
- RC 9586872
- Governing law
- Nigeria
About this policy
This policy covers the Ntanimo mobile app, operated by IDEAS IN MOTION GROUP LIMITED. It does not cover our website — that is dealt with in our group privacy policy.
Ntanimo is a classifieds marketplace. People create an account, post listings for items they want to sell, browse and search listings from others, and message each other directly. Ntanimo does not process payments between buyers and sellers.
We process personal data in accordance with the Nigeria Data Protection Act 2023 and the General Application and Implementation Directive 2025 issued by the Nigeria Data Protection Commission.
Who this app is for
Ntanimo is intended for people aged 18 and over. We do not knowingly collect personal data from anyone younger. If we learn that we have, we delete the account and the data.
What we collect, and why
Account and identity
- Phone number — used to sign you in with a one-time code
- Name
- Email address
- Profile photo, if you add one
- Address, where you choose to provide one
Why: To create and secure your account, to sign you in, to show your public seller profile to buyers, and to contact you about your account.
Required — the app cannot work without this.
Listings you create
- Titles, descriptions, prices and category details
- Photographs you upload
- The location you attach to a listing
Why: To publish your listing so that other users can find it. Listing content is public by design.
Optional — you can use the app without providing this.
Messages
- Messages you send to and receive from other users, including any attachments
Why: To deliver your messages, and to investigate reports of fraud, abuse or unsafe behaviour.
Optional — you can use the app without providing this.
Location
- Your approximate location — the city or area you select
- Precise location from your device, only if you grant permission, and only while you are using the app
Why: To show you listings near you and to attach a location to listings you create. You can use the app without granting location permission by choosing your city manually.
Optional — you can use the app without providing this.
Usage and device
- Device model, operating system version and app version
- A push notification token
- Listings you view, save or search for
- Crash and error reports
Why: To send notifications you have asked for, to keep the app working, to fix faults, and to prevent fraud and abuse.
Required — the app cannot work without this.
Purchases
- A record of subscription plans and listing promotions you buy
- The date, amount and status of each payment
Why: To apply what you have paid for to your account, to provide receipts, and to meet tax and accounting obligations.
Optional — you can use the app without providing this.
How we collect it
Directly from you when you register, create a listing, send a message or contact support; automatically from your device when you use the app; and from the payment provider when you buy one of our paid services.
Payments
Ntanimo does not handle money between buyers and sellers. Payments in the app are only ever for our own services — subscription plans and paid listing promotions. Buyers and sellers arrange payment for goods between themselves, outside the app.
We never see or store your full card number. Card details are entered directly with the payment provider.
Who we share it with
We do not sell your personal data. We share it only with the service providers below, each of which is contractually required to protect it and to use it only for the purpose we engaged them for.
| Who | What they do for us | What they receive | Where they process it |
|---|---|---|---|
| Google Firebase (Google LLC) | Sign-in and push notifications | Phone number, email address, device push token | United States and other regions operated by Google |
| Twilio Inc. | Sending one-time sign-in codes by SMS | Phone number | United States |
| Google Maps Platform (Google LLC) | Maps and place lookup | Approximate or precise location, when you use a map or location feature | United States and other regions operated by Google |
| Paystack Payments Limited | Processing card and bank payments | Name, email address, payment amount. Card details are entered with Paystack and are never seen or stored by us. | Nigeria |
| Flutterwave Technology Solutions Limited | Processing card and bank payments | Name, email address, payment amount. Card details are entered with Flutterwave and are never seen or stored by us. | Nigeria |
| Resend, Inc. | Sending transactional email | Email address and the contents of the message we send you | United States |
| The Constant Company, LLC (Vultr) | Hosting our servers and database | All application data, stored at rest | Johannesburg, South Africa |
We may also disclose personal data to regulators, courts or law enforcement where we are legally required to, and to professional advisers where we need advice.
What other users can see
Some information is public by design. Your seller name, profile photo, the listings you publish and the photographs attached to them are visible to anyone using Ntanimo. Your email address and your exact address are never shown publicly. Messages are visible only to you and the person you are messaging, except where we need to review them following a report of fraud or abuse.
Where your data is stored
Our servers and database are located in Johannesburg, South Africa. Some of the providers listed above process data outside Nigeria.
Where personal data is transferred outside Nigeria, we rely on contractual safeguards with those providers to maintain a level of protection consistent with the requirements of the NDPA 2023 on cross-border transfers.
How long we keep it
| Information | How long we keep it |
|---|---|
| Your account and profile | Until you delete your account |
| Listings you delete | Removed from public view immediately; erased within 30 days |
| Messages | Until you delete your account |
| Payment and subscription records | 6 years from the end of the financial year, as required by Nigerian tax law |
| Reports of fraud, abuse or safety concerns | Up to 5 years, to protect other users |
| Crash and error logs | 90 days |
| Server security logs | 30 days |
Deleting your account and data
You can delete your account in either of two ways, and both delete the same data:
- Inside the app — open your profile, then account settings, then delete account.
- On this website — request deletion of your Ntanimo account. No sign-in is needed, and you do not need the app installed.
Your account and data are deleted within 30 days of us confirming your identity. The deletion page sets out exactly what is removed and the small amount we are legally required to keep.
Your rights
Under the NDPA 2023 you can ask us to:
- give you a copy of the personal data we hold about you;
- correct anything that is wrong or incomplete;
- delete your personal data;
- restrict how we use it;
- provide it in a portable format;
- stop processing it where we rely on legitimate interests;
- withdraw your consent, where consent is our basis.
Use the data request form or email privacy@ideasinmotiongroup.com. We respond within 30 days, free of charge. You may also complain to the Nigeria Data Protection Commission.
Security
Data is transmitted over encrypted connections and stored on access-controlled infrastructure. Access is limited to staff who need it. We monitor our systems and apply updates routinely. If a breach occurs that is likely to put your rights at risk, we will notify you and the NDPC within the timeframes the law requires.
Notifications and marketing
We send push notifications about your account, your listings and your messages. You can turn these off in your device settings at any time. We do not sell your contact details to anyone for marketing.
Changes to this policy
If we change what we collect or how we use it, we will update this page and change the effective date. Where the change is significant we will tell you in the app.
Contact
For anything about your data in Ntanimo, contact our Data Protection Officer, Dr Ugo Emenalo, at ugo.emenalo@ideasinmotiongroup.com, or write to privacy@ideasinmotiongroup.com. For help using the app, visit Ntanimo support.
Who we are
IDEAS IN MOTION GROUP LIMITED is a company registered in Nigeria under registration number 9586872, with its registered office at Suite 063, Mabushi Ultra-Modern Mall, Katampe Road, Off Ahmadu Bello Way, Jahi, Abuja, FCT, Nigeria.
- Data Protection Officer
- Dr Ugo Emenalo — ugo.emenalo@ideasinmotiongroup.com
- Privacy enquiries
- privacy@ideasinmotiongroup.com
- Legal enquiries
- legal@ideasinmotiongroup.com
- Telephone
- +234 907 777 3225